Opinion

The delivery mechanism: How professional football has turned fans into a payment system

Revenue extraction, structural fan exclusion and engagement theatre, from the turnstile to the World Cup

Paul Quinn  CWTE Limited

20th July 2026

Summary

Professional association football is no longer a sport and cultural asset that happens to make money; it is an entertainment-and-extraction business that happens to be played on grass. 

The fan, whether they pass through a turnstile, subscribe to three broadcasters, buy the new third kit, or refresh a dynamic-pricing portal at two in the morning, is not the customer the industry serves. 

The fan is the delivery mechanism: the apparatus through which cash is routed to players, agents, owners, private-equity funds, sovereign wealth funds, broadcasters, governing bodies and, increasingly, politicians.

This article builds the case at three levels, local, national and international, and demonstrates that the same pattern recurs at each: revenue extraction is maximised, fan voice is structurally excluded from every decision that matters, and engagement is deployed as marketing rather than power. The single proven instance of decisive fan influence in the modern era, the collapse of the European Super League in April 2021, is the exception that proves the rule, because its sponsors’ objectives (guaranteed revenues, closed or semi-closed structures, more matches between big clubs) were subsequently achieved by other means through the Swiss-model Champions League and the FIFA Club World Cup.

The core proposition

At every level of the game the same three-part pattern holds: (1) revenue extraction is maximised through pricing, scheduling and competition design; (2) fans are structurally excluded from every decision that matters: ownership, rules, calendar, price; (3) “fan engagement” is offered as consolation, advisory in form and theatrical in substance. Loyalty is not being rewarded. It is being monetised.

 

The evidence is overwhelming and current. FIFA revised its 2023–2026 cycle budget upward from $11bn to a record $13 billion,  roughly double, and up around 72% on, the $7.57bn Qatar cycle, funded by a 48-team World Cup (some $8.9bn of the cycle total) and a new 32-team Club World Cup awarded to a DAZN in which Saudi Arabia’s PIF took a c.$1bn stake days later. 

The 2026 World Cup was the first in history sold on algorithmic dynamic pricing, with final tickets listed at $32,970 and resale peaks in the millions. Saudi Arabia was handed the 2034 tournament as the sole bidder. The Premier League’s domestic broadcast deal is worth £6.7bn over four years, and the Saturday 3pm slot is nearly extinct. Nineteen of twenty top-flight clubs raised ticket prices in 2024/25. And the UK’s own Football Governance Act 2025, the state’s belated intervention, pointedly does not cover ticket prices, kick-off times or European and FIFA matters.

The counter-argument is that fans keep paying, attendances are at record highs, and this is a willing market. But this is precisely the point. 

The demand inelasticity of fandom, you cannot switch to a rival club the way you switch toothpaste,  is what makes the supporter the perfect delivery mechanism. What looks like satisfied demand is captive demand.

Part one, local: The matchgoing fan’s lived experience

Tickets: loyalty repriced as yield management

The experience of following a club begins with the ticket, and the ticket tells the whole story in miniature. The Football Supporters’ Association’s Football Price Index, published in August 2024, somewhat ironically, uses Liverpool’s Kop as its benchmark: a ticket that cost £4 in 1990 cost £39 in 2024, an increase of 875%. Over the same period, the Bank of England’s inflation calculator says £4 of 1990 money is worth just £9.59 today. Football has priced itself at approximately four times the rate of inflation for a generation. The 1990 Taylor Report suggested a fair price of around £6, £14 in 2024 money; elite clubs now charge up to ten times that.

Measure 1990 2024 Change
Liverpool Kop ticket (FSA Football Price Index) £4 £39 +875%
£4 adjusted by CPI (Bank of England) £4 £9.59 +140%
Taylor Report “fair price”, inflation-adjusted c.£6 c.£14
Ratio: actual price vs inflation-only path 1.0x c.4.1x

 

This is not an accident of the market; it is a strategy. Per the FSA’s #StopExploitingLoyalty campaign, 19 of 20 Premier League clubs raised prices in 2024/25, with 13 of 20 doing so again the following season. Analysis of official club website prices found the average Premier League season ticket rose 7.5% for 2024/25, Southampton highest at +26.4%, while the average matchday ticket rose 6.7% to £59.90. Only Crystal Palace held prices flat.

The increases have been accompanied by a systematic assault on concessions, the discounts that keep the young, the old and the disabled inside the ground. Tottenham moved to phase out senior concessions, prompting a “Save Our Seniors” campaign; the same summer, chairman Daniel Levy was awarded a £3m bonus. West Ham removed concessions for young, elderly and disabled supporters, restoring them for 2025/26 only after a sustained Fan Advisory Board campaign. Nottingham Forest raised youth prices by 20%. Aston Villa reportedly asked disabled supporters to pay £72.

What fans actually think

An Ipsos survey published in August 2025 (2,176 GB adults, 701 football attendees, fieldwork 8–12 August 2025) found that 71% of match-attending fans agree traditional supporters are being priced out, and 76% believe there should be a cap on how much clubs can charge.

 

Crucially, matchday income is a relatively modest share of elite-club revenue. Deloitte’s Football Money League 2026 (covering 2024/25) records matchday revenue of €2.4bn across the top 20 clubs, 19% of their total, and less than half the commercial share. These increases are not the most decisive influence on a big club’s bottom line but a significant difference to whether an ordinary fan can attend. As the Fulham Supporters’ Trust put it: the revenue raised from squeezing ordinary fans will not move the club’s bottom line, but it may be the difference between a fan attending or packing it all in. The squeeze is not a financial necessity. It is possible because the supporter cannot say no.

Dynamic pricing 

The frontier of extraction is dynamic pricing, the algorithmic surging of prices with demand, imported from airlines and hotels. FSA chair Tom Greatrex told Parliament in February 2025 that clubs already deploy an “analogue” version: prices are not published until sale, and then vary by opponent, at Fulham, £160 for a matchday ticket against Manchester United versus £100 for the same seat against a “smaller” club. Fulham held the single most expensive matchday ticket in the Premier League in 2024/25 at £160.

The hospitality-ification of the stadium

New and redeveloped stadiums are being designed around the premium customer, not the loyal one. Deloitte’s Money League 2026 notes matchday revenue for the top clubs grew 16% year-on-year to a record €2.4 billion, driven by on-site breweries, restaurants and hotels, the club, in Deloitte’s framing, now going “far beyond what just happens on the pitch.” The FSA’s blueprint states the reality bluntly: supporters are treated as customers whose loyalty is a commodity to be monetised, in stadiums that risk becoming gleaming monoliths which local, football-mad residents can never enter.

The £30 away cap: the exception that reveals the norm

The one genuine structural protection, the £30 cap on Premier League away tickets, introduced for 2016/17 after supporter campaigning and extended by unanimous club vote in June 2025 to run for twelve consecutive seasons, is instructive precisely because of how narrow it is. It applies only to league away tickets. It does not touch home pricing, cup ties, or travel. And because it has been frozen in nominal terms for a decade, inflation has quietly eroded its real value by roughly a third. Since its introduction, away attendance has risen from 82% to 91% of capacity, proof that affordable football fills grounds, and therefore proof that the pricing-out of home fans is a choice.

The matchgoing fan’s core experiences, price, concessions, seat, kick-off,  are set unilaterally by the club. The only binding protection (the £30 away cap) exists because supporters organised nationally and clubs conceded reputationally; it covers a sliver of the matchday economy and shrinks in real terms every season by design.

Part Two: National: League structures, broadcast deals and the Regulator

The broadcaster owns the calendar

At national level, the defining fact is that the fan does not decide when their team plays, the broadcaster does. 

The Premier League’s domestic rights for 2025/26 to 2028/29 sold for a record £6.7 billion (around $8.45bn), split between Sky Sports (four of five packages, a minimum of 215 matches) and TNT Sports (52 matches, anchored on the Saturday 12:30 slot). Amazon exited. The number of live matches rose from 200 to at least 267 per season, described by the Premier League itself as the largest sports media rights deal ever concluded in the UK, though in real terms only a c.4% annualised uplift stretched over four years rather than three.

The consequence for the matchgoing fan is the near-death of the traditional 3pm Saturday kick-off. Analysis of the new deal found only around 113 possible 3pm slots remain, and likely fewer than 100 actually played, as clubs with European commitments are displaced to Sunday and Monday. In one recent season, Manchester United played just one Saturday 3pm league game, home or away. Fixtures are moved for television with weeks’ notice, scattering matches across Friday nights, Monday nights and Sunday lunchtimes with no regard for away fans facing long midweek round trips on last trains that no longer run. As the FSA’s Tom Greatrex put it: awkward kick-off times, expensive away tickets, and a sense that TV comes first, with matchgoing fans an afterthought.

The cost of watching: fragmentation as a business model

For the fan who cannot attend, the cost of watching has been fragmented into an ever-growing bundle of subscriptions. To follow all live Premier League and European football in 2024/25 cost a minimum of around £669 a year via the cheapest passes across Sky/NOW, TNT and Amazon. By November 2025, with the full suite of platforms, Sky Sports, TNT Sports, Amazon Prime, a TV licence and the incoming Paramount+ — the all-platform figure reached around £1,038 a year

From 2027/28, UK Champions League rights move to Paramount, adding yet another subscription. Fragmentation is not a bug; it is the monetisation strategy, and piracy is the predictable fan response.

Financial rules that protect the hierarchy, not the fan

The Premier League’s financial regulations are presented as protecting clubs and, by implication, fans. In June 2025 clubs voted to replace Profitability and Sustainability Rules (PSR) with a Squad Cost Ratio (SCR) system from 2026/27, capping squad spending at 85% of football revenue (70% for clubs in UEFA competition), aligning with UEFA’s model, with a multi-year 30% over-spend allowance subject to a levy. 

Simultaneously, clubs rejected “Top-to-Bottom Anchoring” (TBA), which would have limited the biggest spenders to a multiple of the lowest-earning club’s central income, only seven of twenty clubs supported it, and player agencies (CAA Stellar, CAA Base, Wasserman) and the PFA had threatened legal action.

The critical point for this thesis is who these rules protect. By tethering permitted spending to existing revenue, SCR structurally entrenches the incumbent hierarchy: the clubs with the biggest revenues can spend the most, permanently. 

It protects creditors, owners and the established order of the league. Fans had no seat at the table when these rules were designed, and the one proposal that might have improved competitive balance for supporters of smaller clubs, anchoring, was voted down by the clubs themselves. Parachute payments, which distort competition by cushioning relegated clubs, remain in place and were pointedly excluded from the new regulator’s revenue-distribution backstop.

The scale the rules govern

Premier League clubs generated £6.8 billion of revenue in 2024/25 (up 8%), yet posted aggregate pre-tax losses of £948m, with wage costs at a record £4.4 billion,  a wages/revenue ratio of 65%. The system is designed to keep an inherently loss-making, top-heavy structure “investable,” not affordable.

 

Ownership: the fan has no say over who buys their club

At national level the supporter is also structurally excluded from the single most consequential decision affecting a club, who owns it. The collapse of the 777 Partners takeover of Everton in June 2024, after the Miami firm failed to prove funds while its own airline (Bonza) collapsed into administration and a $600m financing suit was filed against its principals, played out entirely between owner Farhad Moshiri, the Premier League and the bidder. Everton’s Fan Advisory Board could only request meetings to be kept in the loop. The pattern repeats across the leveraged buyout of Manchester United by the Glazers,  interest payments exceeding £1bn over time, and the sovereign and private-capital takeovers detailed in Part Three.

The regulator that cannot not regulate the things fans care about

The Football Governance Act 2025, which received Royal Assent on 21 July 2025, established an Independent Football Regulator (IFR) covering the top five tiers (116 clubs). It is a genuine and world-leading intervention on financial sustainability, owners’ and directors’ tests, and heritage protection, and it explicitly bans clubs joining prohibited breakaway competitions like the Super League. It requires clubs to consult fans on ticketing strategies, stadium moves, and changes to crest or home colours.

But its limits define the thesis. The Act is explicit that the IFR will not have a role in regulating sporting matters or clubs’ specific commercial decisions. It does not set or cap ticket prices. It does not control kick-off times. It has no jurisdiction over UEFA or FIFA competitions, the international calendar, or overseas fixtures. Parachute payments were excluded from its revenue-distribution backstop. The state has intervened, and carefully drawn the boundary around precisely the matters that most affect the everyday fan, leaving pricing, scheduling and the international game untouched.

Conclusion

The national settlement is now explicit: broadcasters own the calendar, clubs own the price, owners own the club, and the state’s new regulator owns none of the things supporters actually campaigned about. Consultation is mandated; consent is not.

Part Three: International: Competition reform, FIFA’s capture and geopolitics

The rules of the game, rewritten for the broadcast

Even the Laws of the Game are now shaped by entertainment and broadcast logic, and decided by a body over which fans have zero influence. The International Football Association Board (IFAB), the four British associations with one vote each and FIFA with four votes, six of eight required to change a Law,  is the ultimate authority, and no fan or supporter organisation sits at that table. For 2026, IFAB introduced an 8-second goalkeeper rule (corner conceded), five-second countdowns on throw-ins and goal kicks, 10-second substitution exits, and an expanded VAR remit (second yellows, mistaken identity, incorrectly awarded corners), all justified by “effective ball-in-play time” and match flow, the language of the television product.

VAR itself is the emblematic case. Introduced at the 2018 World Cup and expanded in 2022, it added an average of 3 minutes 12 seconds of review delay per match at Qatar 2022, and contributed to the lengthy stoppage-time totals (averaging around 4½ minutes of added time) that reshaped how long a broadcast slot must run. The technology promises accuracy but delivers disruption to the flow of the live experience, a trade made without meaningful reference to the paying spectator in the ground, who watches players stand idle while officials consult a screen the spectator often cannot see.

The Super League, defeated, then achieved by other means

The single proven instance of fan power was the collapse of the European Super League in April 2021, killed within 72 hours by supporter revolt, principally in England. But the objectives of its architects, guaranteed revenues, protected places for big clubs, more marquee matches, were substantially delivered by UEFA’s own reforms. The Swiss-model Champions League, introduced for 2024/25, expanded from 32 to 36 clubs, effectively doubling the tournament from 125 to 225 games, with two of the four new places allocated by historical coefficient, a safety net for super-clubs who fail to qualify; a Super League in everything but name. Total UEFA club competition revenue was projected to rise from around €3.5bn to over €4.5bn per season, with the 2024/25 net distribution pool alone reaching €3.548bn. The fans won the battle in 2021 and lost the war by 2024.

Overseas fixtures: the home game with no home

The logic of treating fixtures as broadcast content reached its conclusion in 2025 with attempts to play domestic league matches abroad. La Liga’s Villarreal v Barcelona, scheduled for Miami’s Hard Rock Stadium on 20 December 2025, would have been the first European league match played on another continent. It was cancelled in October 2025 after player protests, 15-second standstills at kick-offs, which broadcasters declined to show, and opposition from Real Madrid: a rare instance of player, not fan, power prevailing. Serie A’s AC Milan v Como remained scheduled for Perth, Australia, in February 2026. UEFA “reluctantly” approved both under threat of legal action from promoter Relevent, its president Aleksander Čeferin calling the decisions regrettable and insisting they should not be seen as setting a precedent. The home fan’s home game had become simply an asset to be relocated to whichever market pays.

FIFA’s capture of the World Cup

Nowhere is the thesis clearer than in FIFA’s transformation of its flagship. FIFA revised its budget for the 2023–2026 cycle upward from $11bn to a record $13 billion, roughly double, and up around 72% on, the $7.57bn of the Qatar cycle, the largest cycle-on-cycle increase in its history. Of that, roughly $8.9bn is attributed to the expanded 48-team 2026 World Cup alone. FIFA’s own detailed budget shows ticket-and-hospitality income rising by $2.589bn versus the prior cycle — the single largest revenue increase in its model.

FIFA cycle Revenue Flagship format Note
2015–2018 (Russia) c.$6.4bn 32 teams Pre-expansion baseline
2019–2022 (Qatar) $7.57bn 32 teams Winter World Cup
2023–2026 (N. America) $13bn (budget) 48 teams + 32-team CWC +72% vs Qatar cycle; ticket & hospitality +$2.589bn

 

The 2026 World Cup was the first in history sold using algorithmic dynamic pricing. Category 1 tickets that opened at $6,370 in October 2025 rose to $10,990 by the fourth sales phase in April 2026, over 70% higher. FIFA listed premium final tickets at MetLife Stadium at $32,970, and resale listings on FIFA’s own exchange reached, for a time, $11.5m for a single seat. Even President Trump said he would not pay the roughly $1,000 asking price for the US opener; Infantino joked he would personally deliver a hot dog to anyone paying $2m for a final ticket. A $60 “Supporter Entry Tier” was introduced only in December 2025, allocated solely through national federations, not general sale. Dynamic pricing did allow some prices to fall for low-demand games, the U.S. Chamber of Commerce noted group-stage median resale prices fell 28% between February and May, but the model’s defining feature is that it extracts maximum willingness-to-pay from the most committed fans on the biggest games.

The 2025 Club World Cup was the dry run. A 32-team tournament in the United States with a $1 billion prize pool, funded by a $1bn (€1bn) DAZN broadcast deal, struck in December 2024, days before Saudi Arabia’s Public Investment Fund took a roughly 10% stake in DAZN for about $1bn. PIF was also a tournament sponsor and owns about 75% of participating club Al Hilal. A week after the DAZN deal, FIFA confirmed Saudi Arabia as 2034 host. Tickets used dynamic pricing and were repeatedly cut to fill seats: FIFA distributed around 2.49 million tickets but approximately 1.67 million seats sat empty. The tournament was inserted into an already saturated calendar over the objections of players.

The circular flow

December 2024: FIFA awards CWC global rights to DAZN for c.$1bn. Days later: PIF takes a c.$1bn stake in DAZN. A week later: Saudi Arabia is confirmed as 2034 World Cup host as sole bidder. The broadcaster, the sovereign investor and the host state form a closed loop, and at no point in the circuit does a fan’s preference register, except as a price signal.

 

Funding and ownership: sovereign wealth and private capital

The international capital flooding the game has no interest in the fan except as a revenue source. 

Sovereign wealth now owns the commanding heights: PIF’s Newcastle, Abu Dhabi’s Manchester City, Qatar’s PSG. Private equity and private credit have penetrated the leagues themselves, CVC Capital Partners paid €1.994bn for an 8.2% share of La Liga’s broadcast and commercial income for 50 years (the “Boost LaLiga”/Impulso deal, opposed and litigated by Real Madrid, Barcelona and Athletic Bilbao, who were excluded from its terms), and took a 13% stake in Ligue 1’s commercial arm for around €1.5bn. Oaktree seized control of Inter Milan, RedBird owns Milan, and 777 Partners’ sprawling multi-club empire collapsed in 2024. Per UEFA data cited in industry analysis, private equity, venture capital or private-debt firms back over 36% of clubs in Europe’s big-five leagues, and nearly 48% of those clubs sit within multi-club ownership networks. At no point in any of these transactions did a supporter have a vote. The German 50+1 rule, under which club members must retain majority voting rights, survives in one major league, under constant commercial pressure, and its very rarity proves that everywhere else supporters have been designed out of ownership entirely.

Player welfare: the labour force sues the organiser

The people who actually produce the entertainment, the players, took FIFA to law. In June 2024, the PFA and the French players’ union filed in the Brussels Commercial Court; in October 2024, FIFPRO Europe, the European Leagues and La Liga filed a formal antitrust complaint with the European Commission, arguing FIFA’s imposition of the international match calendar, including the Club World Cup, abuses its dual role as regulator and competition organiser under EU competition law. Elite players now play 70–80 games a season; Rodri warned players were “close” to a strike weeks before tearing his ACL in his 67th appearance of the cycle. FIFA’s response was to accuse the leagues themselves of commercial self-interest and hypocrisy. The governing body and the leagues fight over who gets to extract the value; the players are the machinery, and the fans pay for the tickets.

Saudi Arabia 2034 and the single bid

The 2034 World Cup was awarded to Saudi Arabia on 11 December 2024 as the sole bidder, confirmed by acclamation. FIFA had engineered the outcome: by awarding 2030 to a six-country, three-continent format spanning Europe, Africa and South America, it restricted 2034 eligibility to Asia and Oceania, then gave interested nations just 25 days to declare. Saudi Arabia declared within minutes; Australia and Indonesia dropped out. The New York Times described FIFA as bending its own rules. Saudi Arabia’s bid scored a record 4.2/5 despite widespread human-rights objections from Amnesty International, trade unions and migrant-worker groups. Norway’s federation voted against awarding by acclamation, calling the process flawed and inconsistent.

The politician in the tunnel

Football has become an instrument of statecraft, and 2025–26 provided the starkest example in FIFA’s relationship with Donald Trump. FIFA opened offices in Trump Tower in New York. Infantino appeared publicly with Trump at least seven times in 2025, more face time, Politico noted, than any world leader. Trump took possession of the actual Club World Cup trophy, which reportedly remained in the Oval Office, so Chelsea received a replica. Infantino unilaterally created a FIFA Peace Prize and awarded it to Trump at the December 2025 World Cup draw at the temporarily renamed Trump-Kennedy Center. Trump was disclosed to have received $15,000 in Club World Cup final tickets from Infantino, and in July 2026 confirmed he had personally telephoned Infantino to have a US player’s red-card suspension reviewed, and it was overturned. The White House created a “FIFA Pass” visa-prioritisation scheme; FIFA’s management reportedly pressed Infantino to ask Trump for a moratorium on ICE raids during the tournament. This is football as pure political theatre and sportswashing, Saudi Arabia, Qatar (PSG) and Abu Dhabi (Manchester City) having pioneered the model, and the sitting US President perfecting its domestic variant. FIFA’s own political-interference rules, applied ruthlessly to national federations, are silent here.

Internationally the fan is not even the audience, merely the revenue assumption in a budget. The World Cup’s format, host, calendar, pricing model and political staging were each decided by FIFA’s executive and Council with no supporter mandate whatsoever, and in the case of 2034, no competing bid.

Part Four: Merchandising, kit and sponsor saturation

The replica shirt has followed the same trajectory as the ticket. Authentic (player-issue) shirts now retail at £120–£130, the adidas Germany 2026 home authentic long-sleeve at £130, with standard adult replicas at £80–£100 and multiple kits (home, away, third, fourth, “special edition” and pre-match ranges) released each season to drive repeat purchase, often obsoleting last season’s shirt within months. Every surface is now sold: front-of-shirt, sleeve, training-wear and stadium sponsors stacked on top of kit-manufacturer mega-deals with Nike and adidas.

Gambling sponsorship illustrates the commercial logic and its limits. The Premier League’s voluntary ban on front-of-shirt gambling sponsors, agreed in April 2023, effective from 2026/27, leaves a collective revenue hole estimated at around £80m a year (eight clubs carried such sponsors when the ban was announced, rising to eleven by its eve, worth an estimated £60m per annum at announcement). But the ban is deliberately narrow: sleeve sponsors, training-kit sponsors, pitchside hoardings and stadium branding by gambling firms all remain permitted, and several clubs, Everton and West Ham among them, simply shifted their betting partners to sleeves. The industry’s self-regulation, like the fan’s protection, stops exactly where the money gets serious.

Part Five: Fan engagement: Theatre vs reality

Against all this, the industry offers “fan engagement.” The reality is that every mechanism is advisory, consultative or monetised, never decisive.

Fan Advisory Boards, now mandated across the Premier League and reinforced by the Football Governance Act, are advisory only. Everton’s FAB could request meetings about the club’s sale but had no power over it. West Ham’s supporters won back concessions in 2025, but only after the club had unilaterally removed them, and only through public pressure, not any structural right. Manchester City froze prices for 2025/26 after consultation with its City Matters body — proof, as the FSA noted, that fan pressure works when it is organised, reputational and persistent, which is another way of saying that fans have influence only when they generate enough reputational threat, never as of right. In November 2025, 115 supporter organisations and Fan Advisory Boards wrote jointly to the Premier League demanding a two-year freeze on home ticket prices, a measure of how little routine consultation delivers.

Fan tokens (Socios/Chiliz) represent engagement fully converted into a revenue line: supporters paid for  worthless cryptocurrency tokens that grant votes on trivial matters, a goal celebration song, a captain’s armband design, while the club banks the proceeds and the fan bears the volatility. It is pseudo-democracy sold back to the electorate.

The contrast with the German 50+1 rule is the exception that proves the rule. It exists in one major league, is under constant commercial pressure, and its very rarity demonstrates that everywhere else, supporters have been designed out of the ownership structure entirely.

Ask one question of any “engagement” mechanism: can the fans’ view, expressed through it, veto or reverse a decision as of right? For Fan Advisory Boards, consultations, surveys and tokens alike, the answer is no. That is the difference between engagement and power,  and the industry has been scrupulously careful to offer only the former.

Part Six: The counter-arguments, rebutted

“Fans keep paying, so the price must be fair.” Willingness to pay is not the same as a free market. A supporter cannot switch clubs the way a consumer switches brands; fandom is inherited, geographic and identity-forming. This demand inelasticity is exactly what makes the fan the ideal delivery mechanism: the seller can raise prices, move kick-offs, change owners and add competitions with near-total confidence that the customer cannot walk away. What looks like satisfied demand is captive demand.

“Attendances are at record highs.” Full stadiums are cited as proof fans are happy. But full stadiums are the cause of the extraction, not a refutation of it: years-long waiting lists are what license clubs to shift from affordability to optimisation. Record attendance and record grievance coexist — 115 supporter organisations wrote to the Premier League in November 2025 demanding a two-year price freeze, and 76% of match-goers told Ipsos they want a price cap.

“It’s a willing buyer and willing seller.” The seller is a cartel of clubs, leagues and governing bodies that collectively set prices, calendars and rules; the buyer is an individual with no substitute product and no vote. That is not a market of equals. It is a structural monopoly over an emotional necessity.

“The money funds the game.” FIFA reinvests, clubs employ, the pyramid benefits. Some of this is true. But the distribution of the extracted value flows overwhelmingly to players, agents, owners and investors, while the mechanisms that would give fans a say in how it is governed, priced or accessed have been carefully withheld, as the deliberate boundaries of the Football Governance Act demonstrate.

Conclusion

On a personal note, my over-riding conclusions drawn from the just completed FIFA World Cup is how little any of what is offered, and what has to be bought at extraordinary prices is done with the fan in mind.

We are fed a product in which the price bears no reflection to the price the core fan can comfortably pay; a product which changes (hydration breaks?) at the whim of broadcasters and those charged with maximising revenues.

Over and above all this, the game is hijacked for the purposes of those whose primary duty ought to be to act as custodians of our game, the people’s game. Everything those supposed “custodians” do is done in their own interests not ours – the evidence for this is irrefutable.

At every level, the ticket, the kick-off time, the ownership of the club, the rules of the game, the location of the fixture, the World Cup itself,  the pattern is identical: revenue is maximised, the fan is excluded from the decision, and “engagement” is offered as consolation. 

Football has not stopped being the people’s game by accident. It has been re-engineered, deliberately and profitably, into a system in which the people are the payment rail. The fan is no longer the point of football. The fan is the mechanism.

 

Categories: Opinion

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4 replies »

  1. Spot on, Paul. At least as an Evertonian you may be spared the worst. Your owners haven’t leveraged the business, yet, you have a wonderful new stadium liked by the fans and lack of recent on the field success may mean traditional fans aren’t replaced by “day-trippers”.

    As a Manchester United follower (old enough to have seen Best, Law & Charlton play) I have seen the Glazer MBO and more recently day to day control passed to Jim Ratcliffe, someone who used to watch Chelsea. Lovely man. Sacking staff, increasing ticket prices, moving season ticket holders to different seats so the old ones can be marketed to the rich. The proposed new stadium will only produce a “decent” return if ticket prices are further increased. He will get what he wants as too few United fans will make a fuss. Over time watch the share price continue to rise, which is what it’s all about.

  2. Paul, a shocking report, but really only reflecting what people have seen over time and only when you kindly draw all this together is it so transparent. Sadly the club that you and I , with the American ownership model, are at the forefront of the monetisation exercise. I am not going to predict that it will all end in tears, I do not have enough evidence, though your sharing works like this one helps. Thank you, as always.

  3. Paul, this is a superb piece of forensic analysis. The three-part pattern (extraction, structural exclusion, engagement as theatre) perfectly frames the modern game.

    But I’d add a crucial footnote for Everton fans: this isn’t a closed, finite system. Other clubs are proving there’s a smarter way within the rules—and Moyes’s approach is actively misaligned with the new PSR/SCR environment.

    The Squad Cost Ratio penalises aged pros on high wages (no resale value, pure cost) and rewards low-wage, developing talent (amortised fees, pure-profit potential).

    Brighton, Brentford, Villa—they’re building virtuous cycles: low wages + minutes → sell high → reinvest → keep wage bill manageable → create SCR headroom.

    Moyes’s cycle is the reverse: high wages + ageing pros → no resale → need new funds every summer → wage bill balloons → SCR restricts activity → stagnation.

    He’s not just “dumbing us down” for survival; he’s financially inefficient under the new rules. His defensive, low-risk, aged-pro model is a slow financial decline disguised as stability.

    That’s why Kinnear and TFG are culpable. Sticking with Moyes in this regulatory environment isn’t safety—it’s strategic obsolescence.

    But here’s where I part ways with your implied pessimism: fan power is legitimate and it works. The £30 away cap, the collapse of the Super League, and the FSA’s campaign on concessions all prove that organised supporters can force change. The Independent Football Regulator may not cover prices or kick-offs, but it does mandate consultation on heritage and ticketing strategy—and that’s a foothold.

    The system is extraction-heavy, yes. But it’s not finite .Progressive clubs, activist fans, and the new regulatory architecture together create room to push back. We just need a manager and ownership willing to use it.

    Paul ,more articles like this are needed to increase Fan awareness and feed into the Media Commentary that TFG cannot ignore .

    I bit of good old Crisis Management under Fan pressure would shake them.They need shaking.

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